Privacy Policy

Luxen Talent Inc., a Wyoming corporation trading as Luxen, respects your privacy. This policy explains what information we collect through our website and business relationships, how we use it, who we share it with, and what choices you have. By using our website or services, you agree to this policy.

1. Patient information

This policy does not cover protected health information. When we perform revenue cycle management services, we act as a business associate under HIPAA. Any protected health information we handle on behalf of a healthcare provider is governed by HIPAA and by the Business Associate Agreement we sign with that provider, not by this policy. We do not use patient information for marketing and we do not sell it.

If you are a patient with a question about your information, please contact your healthcare provider directly.

2. What we collect

Business contact information you give us: name, email address, phone number, practice or company name, job title and business address.

Account and billing information: login credentials and payment details, where applicable.

Usage data collected automatically: browser type, device information, pages visited, referring source and activity logs, gathered through cookies and analytics tools.

3. How we collect it

Directly from you, when you complete a form, book a call, register an account or contact us. Automatically, through cookies, log files and analytics tools when you use our website. From third parties such as our service providers and business partners.

4. Why we use it

To provide and improve our services. To respond to enquiries, booking requests and support questions. To process payments. To send service updates and, where you have opted in, marketing communications. To detect and prevent fraud or unauthorised access. To understand how our website is used. To meet our legal obligations.

5. Who we share it with

We do not sell personal information.

We share it with service providers who help us operate, including hosting, analytics, payment processing and customer support. We share it with legal or regulatory authorities where required by law or to protect rights, safety or security. We may share it in connection with a merger, acquisition or sale of assets.

6. Your choices

Depending on where you live, you may have the right to access the personal information we hold about you, correct it, request deletion, restrict or object to processing, request a copy in portable form, or withdraw consent. You can manage cookies through your browser settings and opt out of marketing emails using the unsubscribe link in any message.

To exercise any of these rights, email hello@luxentalent.com. We will respond within the time required by applicable law.

7. Security and retention

We use encryption in transit and at rest, restrict access to authorised personnel, and review our security practices to protect the information we hold. No system is completely secure, and we cannot guarantee absolute security.

We keep personal information only as long as needed for the purposes described in this policy or as required by law, after which we delete or anonymise it.

8. International transfers

We are based in the United States and information we collect may be stored or processed in the United States and in other countries where our service providers operate. Where we transfer personal information across borders, we take steps to protect it consistent with this policy and applicable law.

9. Children

Our website and services are intended for businesses and are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes

We may update this policy from time to time. We will post the updated version on this page and change the date above. Material changes will be communicated by email or a notice on our website.

11. Contact

Luxen Talent Inc.
hello@luxentalent.com
luxentalent.com

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