How healthcare organisations work with Luxen, and what actually changed.
Major restorative claims were being written off. We traced it to missing narratives and radiographs on crown and perio submissions. $86,000 recovered in four months, denial rate down from 19% to 7%.
Non-emergency transports were dying at the payer. We found missing Physician Certification Statements and wrong origin and destination modifiers, then fixed both at dispatch. Days in AR fell from 71 to 38 in one quarter.
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