MOST BILLING COMPANIES SUBMIT. WE COLLECT.
CERTIFIED CODERS, WITH AI ON THE REPETITIVE PART
Most practices that outsource billing end up with the same complaint. Claims go out, a report comes back, and nobody can explain why the same denial keeps happening or why AR keeps ageing. The vendor did what they were contracted to do. The revenue still leaked.
We built Luxen because the practices losing the most were rarely losing it to one big problem. They were losing it to eligibility nobody checked, a code that triggered the same rejection every month, and an appeal window that closed while everyone was busy. None of that shows up as a crisis. All of it shows up in the year-end number.
The answer was not cheaper billing. It was owning the whole cycle and being accountable for what comes back, not what goes out. We manage denials and recover lost revenue well by being really prepared. This setus us apart.
Combined billing and coding experience across the team working your account.
From signed BAA to us working your claims. No long ramp you pay for.
Thirty days notice. No setup fee, no exit fee.
Three things we got right
We work denials, not just claims
Anyone can submit. We track why claims come back, fix the pattern, and appeal what is worth appealing. Getting paid is the deliverable, not filing.
Certified coders, AI on the repetition
Coding, appeals and payer logic are handled by people who know your specialty. AI handles eligibility checks, claim scrubbing and the follow-up nobody has time for.
You keep everything
Your practice management system, your payer contracts, your patient relationships. We work inside what you have. If we part ways, nothing has to be untangled.
INSIDE YOUR SYSTEMS
Every coder on your account is certified and trained on your specialty and payer mix before they touch a claim. They work in your practice management system, not a parallel one, so your front desk and your providers see exactly what they saw before.
In the first month we work your aged AR and map where claims are dying. You get a report ranking denial reasons by dollars, not by count, so you can see which single fix is worth the most.
From there it is the daily cycle. Eligibility ahead of the visit, clean submission, rejections worked same week, appeals filed inside the window, and AR chased by ageing bucket until it resolves or we tell you why it will not.
BUILT FOR PRACTICES THAT ARE DONE CHASING THEIR OWN MONEY
Solo and small practices
Where billing lands on whoever has a free evening. Usually the provider.
Multi-provider groups
Volume high enough that a two-point denial rate swing is real money, and nobody has time to find it.
Practices switching billers
Currently paying someone who submits and reports but does not recover. We start with what your last vendor left ageing.
Practices with an in-house biller
One person carrying the whole function, and no coverage when they take leave or quit.
NOT SURE IF BILLING IS ACTUALLY YOUR PROBLEM?
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